IT Helpdesk Technician

Company: Greenix
Location: Orem
Posted on: January 10, 2022

Job Description:

Description:
Greenix is the fastest growing Pest Control company in the United States. Named to Utah's Fast 50 for 3 years running and Utah's Emerging 8. We are led by a highly accomplished and respected group of partners including Bob Nilsen (Caf-- Rio) and Randy Rigby (Utah Jazz) as well as a world-class Executive team. Greenix is positioned to continue accelerating its high growth rate and is looking for energetic, creative, and highly motivated people to join our ever-growing family!The IT Helpdesk Technician will be part of the first line of support for all employees in the company. This willinclude answering emails, maintaining tickets in the task management system, answering calls, and providing in-person support to employees in the office. They will assist with all technical issues, both hardware and softwarerelated. Responsibilities include:Provide first level help desk support to all employeesActively monitor and update assigned ticketsAnswer support calls and create support requestsGenerate accounts for new employeesRemove accounts for terminated employeesPrint employee badges and prep for shipmentAssist in IT asset audit for entire companyAssist in software account cleanup projectOther IT related tasks as assigned by IT Helpdesk Supervisor and IT Systems ArchitectPM21.

Requirements:
High School or Equivalent and Pursuing an IT related degreeFamiliar with Microsoft 365 and Windows 10Familiar with iOS devicesStrong attention to detailSelf-motivated and ability to work on own initiativeStrong communication skills both virtually and in person/over the phoneFriendly when working with end usersAdditional Notes:Total Hours: 20-25 per weekSchedule:4-5 hours between 7am-1pmPI160325587

Keywords: Greenix, Orem , IT Helpdesk Technician, Professions , Orem, Utah