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Field Technician

Company: Prismview, A Samsung Company
Location: Logan
Posted on: December 3, 2019

Job Description:

GENERAL PURPOSE

The Field Technician will be responsible for performing scheduled equipment and product maintenance, and repairing equipment or sold goods when necessary. Requires traveling.

ESSENTIAL DUTIES& RESPONSIBILITIES

Serve existing accounts by analyzing work orders, planning travel schedules, investigating complaints, conducting tests and resolving problems. Serve customers by installing and servicing systems and products. Establish service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests. Provide accurate component level diagnostics over a range of telecommunications products.


  • Perform preventative maintenance on equipment as needed
  • Read work orders or receive and listen to oral instructions to determine work assignment
  • Install new or repaired parts, wiring and electrical components
  • Troubleshoot equipment problems
  • Maintain an inventory of spare parts for facility equipment as well as a log of what is available
  • Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
  • Documents service and installation actions by completing forms, reports, logs, and records
  • Maintain a clean driving record

    TRAINING& QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Required Skills:

    • High School Diploma or GED equivalent

      Knowledge, Skills and Abilities:

      • Knowledge of materials, methods, and the tools involved in repair and maintenance
      • Ability to follow written and oral instructions
      • Ability to select appropriate tools and equipment needed to do a job
      • Interpersonal and communication skills
      • Ability to read gauges, dials, or other indicators to ensure that equipment is working properly
      • Electrical& mechanical troubleshooting experience
      • Background in servicing electronics message centers
      • Ability to run lifts and cranes

        We maintain a drug free workplace. Prismview is an EEO employer. We welcome all qualified jobseekers. Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status

Keywords: Prismview, A Samsung Company, Orem , Field Technician, Professions , Logan, Utah

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