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IT Help Desk Assosciate

Company: Squeeze Media
Location: Orem
Posted on: January 15, 2022

Job Description:

Position Is Located In Office - Orem, Utah
Want to be part of a cool, fast-growing company? Squeeze Media, located in Orem, Utah, is growing and hiring! Squeeze Media is an industry leader in Sales Experience, we are looking to add another IT/Helpdesk Associate to our growing organization. This position is crucial to our day to day functionality of Squeeze Media. We are looking to add someone that can take on multiple responsibilities as an entry level IT associate. The person in this role is constantly evaluating open tickets/tasks and is able to prioritize them according to the impact of the ticket. Both technical and soft IT skills are needed in order excel in this position.
What will I be doing?

  • Resolve technical issues impacting Squeeze Employees
  • Set up and maintain employee workstations
  • Reset active directory passwords
  • Troubleshoot Five9 Dialing system
  • Create and disable employee system accounts during onboarding/offboarding process
  • Assist with tracking Squeeze Technical inventory
  • Assist with and enforce security/compliance procedures as outlined by CTO
    What's in it for me?
    • Up to $17 per hour DOE
    • Unmatched company culture - great staff, great environment
    • PTO opportunity available
    • 6 major holidays off
    • Gym membership
    • Health insurance/HSA option, Dental, Vision - we support you!
      Are you a fit?
      • PC hardware and software experience, A+ preferred
      • TCP/IP Networking, Network+ preferred
      • Windows 10/11
      • MacOS
      • Microsoft Active Directory
      • Linux experience is a plus
      • Printer troubleshooting on PC and MacOS
      • Experience troubleshooting wireless networks
        Learn more about our company and culture here:
        Apply to learn more about this amazing opportunity at squeezejobs.com

Keywords: Squeeze Media, Orem , IT Help Desk Assosciate, Other , Orem, Utah

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