OremRecruiter Since 2001
the smart solution for Orem jobs

Customer Service

Company: Express Pros
Location: Orem
Posted on: June 10, 2021

Job Description:

Job Requirements:

  • Answer inbound phone calls effectively by providing the best customer service
  • Respond promptly with correct grammar to emails and chats
  • Research using inside sources to resolve problems promptly and courteously
  • Respond to members concerns in a professional manner
  • Follow-up on customer service issues
  • Upsell/mention promotions and other products on calls
  • Attend necessary trainings
  • Occasionally assist with projects
  • Capture customer feedback
  • Identify and track call types received
  • Adhere to schedule

Job Qualifications:

  • Bi-Lingual Mandarin Speaker
  • Excellent communication and phone skills
  • Ability to type 60 words per minute, preferred
  • Knowledge of proper grammar and impressive spelling
  • Excellent organizational skills
  • Detail oriented
  • Proactive while assisting others
  • Strong typing and computer abilities
  • Previous customer service experience preferred
  • Desire to move up and grow with the company, preferred

Powered by JazzHR

Keywords: Express Pros, Orem , Customer Service, Other , Orem, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Orem RSS job feeds