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Customer Loyalty Account Manager

Company: Alder Holdings LLC
Location: Orem
Posted on: June 10, 2021

Job Description:


Alder is currently one of the fastest-growing companies not only in Utah, but the nation!

At Alder, we passionately serve so that our customers have the freedom to live. We provide reasonable and functional security to thousands of homes and believe it is our duty to provide the best service and experience possible. We feel the same way about our employees, which is why more than 90% of our reps recommend working here to their friends. We attribute our unprecedented growth to experienced management, competitive commissions and barrier breaking products!

Why you will like working here:

  • $14-$20/hr including commission. Our top performers are making over $20/hr.
  • Flexibility to express your personality in finding creative solutions for customers.
  • We trust our employees to exercise their own judgment to deliver superior customer service.
  • Our agents serve as the customers primary point of contact and own customer issues from start to finish.
  • Energetic, fast- paced environment.
  • Unlimited time off.
  • Flexible work schedule.
  • Relaxed working environment.
  • Leaders who listen and respect all employees.
  • Leaders dedicated to help employees learn and grow.
  • Opportunity: with our rapid growth, we are continually building more pathways and leadership opportunities.
  • Every Friday, lunch is on us.
  • Custom-built, state-of-the-art CrossFit gym.
  • Beautiful new facility with incredible working conditions.
  • Closed Sundays.

What your workday will look like:

  • Talk to customers and help resolve their concerns to create a world class customer service experience.
  • Receive regular one on one coaching to develop communication, problem solving and leadership skills.
  • Attend regular team trainings to improve customer service and job skills.
. Requirements:

Qualifications (What we need to see):

  • 18 years or older.
  • Ability to clearly communicate and articulate over the phone.
  • Computer literate.

What we love to see:

  • Keen problem solvers.
  • People who think on their feet.
  • Self-starters who are comfortable taking initiative.
  • Self-motivated and demonstrate a high level of work ethic.
  • Grow and progress in both current and future roles within the organization.

Keywords: Alder Holdings LLC, Orem , Customer Loyalty Account Manager, Other , Orem, Utah

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