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Collection Agent - FT and PT

Company: NorthStar Home
Location: Orem
Posted on: June 6, 2021

Job Description:

Collection Agent - FT and PT

NorthStar Alarm Services is the fastest growing company in the home automation and security industry. Northstar Alarm is a Utah based company servicing customers throughout the nation since 2000. We have immediate openings for Collection Agents at our Orem, Utah Corporate Office conveniently located near UVU, BYU and University Mall.

NorthStar Alarm is the 13th largest residential alarm company in the nation with over 50,000 customers. NorthStar Alarm has been providing peace of mind to its customers since 2000 state of the art Home Automation to our customers for the last five years. Our employees work in one of the fastest growing industries in the world of Connected Home Technology, which is just another reason to join our team

NorthStar is a people-centric company where we know focusing on the employee helps our employees take better care of our customers. Our employees enjoy personal and professional development, monthly speakers with lunch brought in, games, activities, team building and more. Year after year our employee's rate their favorite things about the company are the work environment, flexible schedules and the people they work with!

Our ideal collectin agent candidate will be self-motivated and disciplined with great communication and influencing skills and highly money motivated. Prior collections or sales experience is preferred, but not required.

Collection Agent Responsibilities:

  • Make outbound calls to existing customers.
  • Make inbound customer phone calls.
  • Maintain CRM and account notes
  • Maintain knowledge of company products and services
  • Reporting as required
  • Written correspondence with customers
  • Excellent attendance is required.

What we are looking for:

  • Prior collection agent experience preferred
  • Prior sales or retention experience
  • Strong social skills
  • Excellent verbal and written communication skills
  • Demonstrated ability to work independently
  • Effective listener
  • Effective time management skills
  • Strong work ethic
  • Working knowledge of Microsoft Office, including Excel
  • High school graduate or recognized equivalent

NorthStar Alarm Services offers:

  • Medical and Dental benefits after 60 days of full-time employment
  • Paid Time Off
  • Employee events
  • Gym membership
  • Dynamic company culture of integrity and service
  • Competitive compensation

Collection Agent Compensation: Base $9.00hourly + Commission. Earn up to $15/hr+ with commissions.

Full and Part Time positions available, flexible scheduling

See us online at and

NorthStar Alarm is an equal opportunity employer and promotes a drug-free workplace. Background check and drug testing required.



Job Posted by ApplicantPro

Keywords: NorthStar Home, Orem , Collection Agent - FT and PT, Other , Orem, Utah

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