Collection Agent - FT and PT
NorthStar Alarm Services is the fastest growing company in the home
automation and security industry. Northstar Alarm is a Utah based
company servicing customers throughout the nation since 2000. We
have immediate openings for Collection Agents at
our Orem, Utah Corporate Office conveniently located near UVU, BYU
and University Mall.
NorthStar Alarm is the 13th largest residential alarm company in
the nation with over 50,000 customers. NorthStar Alarm has been
providing peace of mind to its customers since 2000 state of the
art Home Automation to our customers for the last five years. Our
employees work in one of the fastest growing industries in the
world of Connected Home Technology, which is just another reason to
join our team
NorthStar is a people-centric company where we know focusing on the
employee helps our employees take better care of our customers. Our
employees enjoy personal and professional development, monthly
speakers with lunch brought in, games, activities, team building
and more. Year after year our employee's rate their favorite things
about the company are the work environment, flexible schedules and
the people they work with!
Our ideal collectin agent candidate will be self-motivated and
disciplined with great communication and influencing skills and
highly money motivated. Prior collections or sales experience is
preferred, but not required.
Collection Agent Responsibilities:
Make outbound calls to existing customers.
Make inbound customer phone calls.
Maintain CRM and account notes
Maintain knowledge of company products and services
Reporting as required
Written correspondence with customers
Excellent attendance is required.
What we are looking for:
Prior collection agent experience preferred
Prior sales or retention experience
Strong social skills
Excellent verbal and written communication skills
Demonstrated ability to work independently
Effective time management skills
Strong work ethic
Working knowledge of Microsoft Office, including Excel
High school graduate or recognized equivalent
NorthStar Alarm Services offers:
and Dental benefits after 60 days of full-time
Paid Time Off
Dynamic company culture of integrity and service
Collection Agent Compensation: Base $9.00hourly + Commission. Earn
up to $15/hr+ with commissions.
Full and Part Time positions available, flexible
See us online at and
Alarm is an equal opportunity employer and promotes a
Background check and drug testing required.
Job Posted by ApplicantPro