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Customer Service Agent-Bilingual Korean (FT or PT)

Company: Unicity International Inc
Location: Orem
Posted on: May 3, 2021

Job Description:

Unicity is a multi-level marketing company doing business globally in more than fifty countries. We provide world-class health and wellness products and a leading business platform that together Make Life Better for people worldwide. Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. We are open to full time or part time for this position. The position will work Monday through Friday and 9-5p if full time. We are also temporarily working from home due to COVID-19; however, you will be required to come in the office at times. Customer Service Agent Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Experience Requirements: Must be bilingual in English and Korean Previous customer experience preferred Benefits and perks: Medical, Dental, Vision and other medical benefits begin within a month (Full time only) 10 paid holidays Vacation 401k matching Employee Product Credit/Discounts Apply for This Job

Keywords: Unicity International Inc, Orem , Customer Service Agent-Bilingual Korean (FT or PT), Other , Orem, Utah

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