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Jr. Field Trainer

Company: Crumbl
Location: Orem
Posted on: May 3, 2021

Job Description:

Company Introduction:
Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has almost 200 locations across the United States and is growing everyday! Overview:

Assists new franchise owners and their leadership team during their grand opening week. Acts as an extension of the training team, assures that correct operational practices are trained the Crumbl Way.



Duties and responsibilities



  • Provides hands-on training and support for one week and to empower new franchise owners to operate with efficiency after departure.

  • Serves as the main source of support for FPs for the duration of the opening week.

  • Oversees the day to day operations within a franchise during opening week.

  • Directs the leadership team during a franchises opening week.

  • Assists franchise partners in delegating responsibilities and supervising business operations.

  • Assists a franchise leadership team in practicing the most up-to-date operational procedures.

  • Analyzes current training practices within a franchise and provides feedback to the training team.

  • Under direction, facilitates testing of new quality or training practices & procedures.

  • Adheres to all new training practices.

  • Assists FPs in training and onboarding all crew members the Crumbl way.

  • Occasionally, acts as a training resource to save stores who are not within operational excellence.

  • Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

  • This position is 100% travel. (3 weeks of travel, one week off per month)




Requirements:


Excellent communication, interpersonal, leadership, coaching and conflict resolution skills


Experience being able to effectively use/set up and troubleshoot technology


Ability to analyze processes and information and develop effective solutions and strategies


Ability to effectively and professionally a lead a new team of 25+ people weekly


Valid Drivers license required


Working knowledge of Crumbls operational manuals, procedures and training resources.


Requires travel 100% of the time


Works in the bakery using industrial ovens and mixers


May be required to work during evenings and weekends.


Keywords: Crumbl, Orem , Jr. Field Trainer, Other , Orem, Utah

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