OremRecruiter Since 2001
the smart solution for Orem jobs

Call Center Representative.

Company: Teleperformance
Location: Orem
Posted on: November 22, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, client service, customer care representative, customer service representative, customer service specialist, internship, platform support, product support, support, telephone service representative

Keywords: Teleperformance, Orem , Call Center Representative., Other , Orem, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Insurance Sales Agent
Description: Job Description: Help People from Anywhere The world as we know it is changing rapidly, and that means many people must change the way they work. Having the flexibility to work remotely isn't just (more...)
Company: HealthMarkets Insurance Agency
Location: Logan
Posted on: 11/30/2020

Truck Drivers
Description: Don't settle, allow our matching tool to find the best options for you based on your qualifications, experience, and preferred freight type.
Company: OTR Driving
Location: Riverton
Posted on: 11/30/2020

Supplement Your Warehouse Income - Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: South Jordan
Posted on: 11/30/2020


Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: South Jordan
Posted on: 11/30/2020

Meat Cutter and Wrapper
Description: Be a Team Member: Collaborates with
Company: Connexus
Location: Logan
Posted on: 11/30/2020

Restaurant Cashier - Hiring Now
Description: Start your path to Cafe Rio Stardom today Cafe Rio Mexican Grill is serving up fresh opportunities Everyone needs a posse and we want you to join ours Do you want to learn to create awesome food (more...)
Company: Cafe Rio Inc.
Location: South Jordan
Posted on: 11/30/2020

Find the best CDL job in seconds.
Description: Don't settle, allow our matching tool to find the best options for you based on your qualifications, experience, and preferred freight type.
Company: OTR Driving
Location: Riverton
Posted on: 11/30/2020

Asociado De Lnea - Campus de Idaho - Bonos de retencin de hasta $1K!
Description: Se habla espaol - Ver a continuacin para la publicacin de empleo en espaol No prior experience needed. Great wage,full benefits,and quick starting date Retention bonus of 1,000 500/3 months, (more...)
Company: Basic American Foods
Location: Logan
Posted on: 11/30/2020

Prepared Meals and Rotisserie Chicken Associate
Description: Be a Team Member: Maintains up-to
Company: Connexus
Location: Logan
Posted on: 11/30/2020

General Merchandise
Description: Do you enjoy helping customers figure
Company: Connexus
Location: Logan
Posted on: 11/30/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Orem RSS job feeds