Hotel Front Desk Receptionist

Company: Hampton Inn & Suites, Brigham City
Location: Brigham City
Posted on: February 16, 2026

Job Description:

Job Description Job Description We are seeking an enthusiastic, service-driven Part-Time Front Desk Agent to join our guest services team. This role is ideal for someone who enjoys creating memorable guest experiences and takes pride in delivering friendly, dependable service. As the first point of contact for our guests, you will play a key role in representing the Hampton by Hilton brand. Position Details & Opportunities: Part-time position Flexible scheduling , including weekends and holidays as needed Opportunities for cross-training and crossover into other departments based on interest and business needs Supportive work environment with opportunities for growth within the Hilton family If you love working with people and enjoy learning different aspects of hotel operations while being part of a team that puts guests first, we’d love to hear from you—apply today! Compensation: $12 - $14 hourly Responsibilities: Mitigate customer complaints as needed Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Communicate with housekeeping to make sure guest rooms are ready Perform regular bookkeeping duties: make sure hotel guest information is current and correct Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers What You’ll Do: Greet and welcome guests with warmth and professionalism Check guests in and out efficiently while managing reservations and guest accounts Respond to guest inquiries and resolve concerns in a courteous, solution-focused manner Communicate clearly with team members to ensure smooth daily operations Uphold Hilton brand standards to deliver a consistent and exceptional guest experience Qualifications: At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Has experience answering telephone calls and troubleshooting stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Must have graduated high school, received a GED or equivalent Working knowledge of Microsoft Office and reservation management systems What We’re Looking For: Strong communication and customer service skills A positive attitude and passion for hospitality Ability to multitask in a fast-paced environment Reliable, detail-oriented, and team-focused mindset About Company Hampton Inn & Suites – Brigham City is a proud member of the Hilton family, known for delivering warm, reliable service and memorable guest experiences. Located in the heart of downtown Brigham City, our hotel features 73 well-appointed rooms and a welcoming atmosphere where guests feel at home, and team members feel supported. We’re a close-knit team that believes great service starts with people who enjoy working together and take pride in what they do. Why Work With Us? At Hampton Inn & Suites – Brigham City, you’re more than just an employee—you’re part of a team that values respect, teamwork, and growth. We offer a supportive work environment, opportunities to develop your skills, and access to the outstanding benefits and career advancement opportunities that come with being part of the Hilton brand. If you’re passionate about hospitality and enjoy making a positive impact every day, we’d love to have you join us.

Keywords: Hampton Inn & Suites, Brigham City, Orem , Hotel Front Desk Receptionist, Hospitality & Tourism , Brigham City, Utah