OremRecruiter Since 2001
the smart solution for Orem jobs

Supplier Success Representative, Worker Management

Company: Avetta, LLC
Location: Orem
Posted on: January 9, 2021

Job Description:

SUMMARYThe Supplier Success Professional for Worker Management will assist in developing and maintaining a world-class prequalification and Learning Management System (LMS) for clients, suppliers and contract workers while being the first point of contact for all Avetta customers.ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide professional support to all Avetta customers
  • Ability to resolve complex issues with focus on customer experience
  • Interact directly with Avetta customers through telephone, email and chat if applicable
  • Prioritize and resolve customer needs
  • Accurately verify details on regulatory documents
  • Support and explain customer billing and subscription terms
  • Record details of interactions in Service Cloud (SFDC)
  • Provide necessary outbound follow-up, both via phone and email
  • Communicate and coordinate with internal departments
  • Work as a team and be a positive addition to Avetta's culture
  • Perform other duties as assigned
  • May be required to attend training, meetings, or seminars
  • Delight and ensure customer satisfaction MINIMUM QUALIFICATIONS:
    • Call center experience is a plus
    • Excellent communication skill - both written and orally
    • Working PC knowledge, windows preferred and related applications
    • An affinity for learning online software systems
    • Interpersonal skills
    • Problem analysis and problem-solving
    • Attention to detail and accuracy
    • Adaptability
    • Self-Motivated
    • Stress tolerance
    • Ability to learn and apply new information or skills METRICS THAT MATTER:
      • Customer Satisfaction (CSAT) Survey Scores
      • Number of calls, chats and cases as defined by department
      • Quality Scores
      • Adherence & Productivity
      • Regular and Predictive Attendance

Keywords: Avetta, LLC, Orem , Supplier Success Representative, Worker Management, Executive , Orem, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Assistant Store Manager
Description: Earn 15/hr. Plus Cool Bonus Opportunities br br br Come help build the coolest convenience experience on the planet br br The Assistant Store Manager is the right-hand of the Store Manager. (more...)
Company: Maverik
Location: Salt Lake City
Posted on: 01/21/2021

Manager in Training - Dining Services
Description: Manager in Training - Dining ServicesUS-UT-BOUNTIFULRequisition ID: 237Overview br br Healthcare Services Group HCSG typically services long term care and nursing facilities and is now hiring a (more...)
Company: Healthcare Services Group, Inc.
Location: Bountiful
Posted on: 01/21/2021

Salon Manager
Description: Job DescriptionGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more
Company: Great Clips
Location: Garland
Posted on: 01/21/2021


Care Manager
Description: Steward Health Care Network SHCN takes pride in its community-based care model, which drives value-added tools and services to our communities, patients, physicians, and hospitals across the continuum (more...)
Company: Steward Health Care Network
Location: Salt Lake City
Posted on: 01/21/2021

Station Manager
Description: Bonnie Plants is the leading producer in the United States of live vegetable and herb plants for home gardeners. Bonnie was founded in 1918 on the principle of providing access for home gardeners to fresh (more...)
Company: Bonnie Plants, Inc.
Location: Grantsville
Posted on: 01/21/2021

Regional Design Center Manager
Description: Overview / ResponsibilitiesWood Environment Infrastructure Solutions is seeking a Regional Design Center Manager who will be responsible for managing a diverse group of engineers and designers to deliver (more...)
Company: WOOD GROUP
Location: Salt Lake City
Posted on: 01/21/2021

Restaurant Manager - 1774-West 2100 South-Salt Lake City, UT
Description: The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the (more...)
Company: IHOP - Peak Restaurant Partner
Location: Salt Lake City
Posted on: 01/21/2021

Consumer Insights Manager
Description: INTERNSHIP POSITION, MUST BE LOCATED IN UTAH- Collect and analyze quantitatve and qualitative consumer insights, perform competitor studies and propose marketing requirements for new products.Create Room (more...)
Company: Create Room
Location: Lehi
Posted on: 01/21/2021

Director Of College Marketing
Description: Current WGU employees must submit their internal application before 12/21/2020 to be considered for this position. Essential Functions and Responsibilities - Position Summary:The Director of College (more...)
Company: Western Governors University
Location: Salt Lake City
Posted on: 01/21/2021

OPERATIONS ASSISTANT MANAGER
Description: Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, (more...)
Company: Dollar Tree Stores
Location: Bountiful
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Orem RSS job feeds