Weekend Receptionist
Company: COVINGTON SENIOR LIVING - OREM
Location: Orem
Posted on: May 23, 2023
Job Description:
POSITION SUMMARY The Receptionist of Covington Senior Living
plays a vital role in the community as a whole. - They are
responsible for being a liaison for the community to all family
members, guests, vendors and staff. This person must convey a
positive image of the facility and have a genuine, caring interest
in working with elderly people. The Receptionist assures that all
pertinent information is conveyed to the residents and
Administration as a whole. - The purpose of the Receptionist is to
provide Administrative Assistance to all Department Heads and to
the residents. - The Receptionist must, within their area of focus,
ensure compliance with Covington Senior Living standards as well as
with State and Federal regulations. This individual must be highly
organized, possess outstanding interpersonal skills, and display a
high level of energy and enthusiasm. The Receptionist works closely
with the Executive Director/Assistant Executive Director to insure
operational performance, quality of service, and competitiveness
with other facilities. The Receptionist must be a firm
decision-maker, while also considering the impact of that decision
on the overall organization. ESSENTIAL FUNCTIONS The Receptionist
reports to the Executive Director/Assistant Executive Director and
is responsible for carrying out the primary duties as outlined by
the Executive Director. Building a friendship with the residents
can be very rewarding and helps them to feel safe with you. If you
enjoy your job, then the residents will feel that and enjoy the
time they spend with you and look forward to that time. These
essential functions include, but are not limited to:
- Demonstrate positive interpersonal relations in dealing with
employees, residents, residents' families, visitors, and coworkers
in a professional and confidential manner.
- Initiate and participate in quality assurance and quality
improvement activities based on the four components; resident
satisfaction, employee satisfaction, process/system refinement, and
financial impact.
- Demonstrate the ability to embrace and project the values of
the community: compassion, positivity, respectful communication,
responsibility, trust, community, safety, respect, teamwork,
partnership, service, integrity, efficiency, and financial
responsibility.
- Be cheerful and helpful so it is a pleasure for others to
participate.
- Communicate accurate and pertinent information to facilitate
effective and efficient resident care.
- Apply problem solving and conflict resolution skills.
- Maintain awareness of governmental, societal, legal,
environmental, and competitive factors that affect the
facility.
- Work to establish a group culture to enable Covington Senior
Living to function as a whole.
- Demonstrate positive interpersonal relations in dealing with
employees, residents, residents' families, visitors, and coworkers
in a professional and confidential manner.
- Initiate and participate in quality assurance and quality
improvement activities based on the four components; resident
satisfaction, employee satisfaction, process/system refinement, and
financial impact.
- Demonstrate the ability to embrace and project the values of
the community: compassion, positivity, respectful communication,
responsibility, trust, community, safety, respect, teamwork,
partnership, service, integrity, efficiency, and financial
responsibility.
- Be cheerful and helpful so it is a pleasure for others to
participate.
- Communicate accurate and pertinent information to facilitate
effective and efficient resident care.
- Apply problem solving and conflict resolution skills.
- Maintain awareness of governmental, societal, legal,
environmental, and competitive factors that affect the
facility.
- Work to establish a group culture to enable Covington Senior
Living to function as a whole. DUTIES The Receptionist is expected
to perform position-related duties that include, but aren't limited
to:
- Greet guests and answer the community phone in a timely and
friendly manner.
- Assist Administration with any administrative duties such as
making copies, typing documents, sending emails.
- Assist Activity Director in producing monthly community
newsletter.
- Assist residents with scheduling transportation, signing in and
out, purchasing guest meals and stamps/copies.
- Assist Marketing with written correspondence with prospects and
fliers for special events.
- Comply with facility's policies and procedures and recommend
changes as necessary. -
- Bring the attention of the Executive Director/Assistant
Executive Director to any concerns with staff or residents that
arise.
- Ensure compliance to policies relating to work site safely,
blood-borne pathogens, hazard communication, and infection
control.
- Ensure compliance with respect to risk management; death, the
dying and the aging process; fire safety; disaster preparedness;
residents' rights; and grievance procedures.
- Greet guests and answer the community phone in a timely and
friendly manner.
- Assist Administration with any administrative duties such as
making copies, typing documents, sending emails.
- Assist Activity Director in producing monthly community
newsletter.
- Assist residents with scheduling transportation, signing in and
out, purchasing guest meals and stamps/copies.
- Assist Marketing with written correspondence with prospects and
fliers for special events.
- Comply with facility's policies and procedures and recommend
changes as necessary. -
- Bring the attention of the Executive Director/Assistant
Executive Director to any concerns with staff or residents that
arise.
- Ensure compliance to policies relating to work site safely,
blood-borne pathogens, hazard communication, and infection
control.
- Ensure compliance with respect to risk management; death, the
dying and the aging process; fire safety; disaster preparedness;
residents' rights; and grievance procedures. Regulatory and Legal
POSITION SPECIFICATIONS - - - - - - - Essential Qualifications - -
- - - - - - - - - - - Education/Certification
- High School diploma or equivalent.
- Certification from a physician, nurse practitioner, or other
health professional to verify no communicable diseases, open skin
lesions, or any other health problems that would interfere with job
performance.
- No previous felony conviction, or conviction for fraud of the
federal government.
- Criminal background check (BCI).
- TB test.
- 18+ years of age.
- High School diploma or equivalent.
- Certification from a physician, nurse practitioner, or other
health professional to verify no communicable diseases, open skin
lesions, or any other health problems that would interfere with job
performance.
- No previous felony conviction, or conviction for fraud of the
federal government.
- Criminal background check (BCI).
- TB test.
- 18+ years of age. - - - - - - Skills/Abilities
- Knowledge of Microsoft Office, Excel, Outlook, Adobe.
- Knowledge of how to identify the needs and interests of the
residents.
- Capacity to work effectively with different types of
people.
- Ability to work efficiently and professionally under pressure
with time constraints.
- Ability to calmly handle stressful situations.
- Demonstrate organizational capabilities.
- Work within a budget.
- Knowledge of Microsoft Office, Excel, Outlook, Adobe.
- Knowledge of how to identify the needs and interests of the
residents.
- Capacity to work effectively with different types of
people.
- Ability to work efficiently and professionally under pressure
with time constraints.
- Ability to calmly handle stressful situations.
- Demonstrate organizational capabilities.
- Work within a budget. Preferred Qualifications
- Prior experience in receptionist/administrative assistant
position.
- Prior experience in receptionist/administrative assistant
position. POSITION ENVIRONMENT This position requires the ability
to work under time pressures. Physical demands include sitting,
standing, bending, reaching, light lifting and walking. Standing,
for long periods of time (up to 2-4 hours per day) may be required.
Lifting, on an occasional basis (up to twenty-five pounds) may be
required. This position requires a full range of body motion
including manual dexterity and hand-eye coordination. The position
also requires hearing to normal range and corrected vision.
Occasional stress related to a fast-paced environment is also
anticipated.POSITION SUMMARY The Receptionist of Covington Senior
Living plays a vital role in the community as a whole. - They are
responsible for being a liaison for the community to all family
members, guests, vendors and staff. This person must convey a
positive image of the facility and have a genuine, caring interest
in working with elderly people. The Receptionist assures that all
pertinent information is conveyed to the residents and
Administration as a whole. - The purpose of the Receptionist is to
provide Administrative Assistance to all Department Heads and to
the residents. - The Receptionist must, within their area of focus,
ensure compliance with Covington Senior Living standards as well as
with State and Federal regulations. This individual must be highly
organized, possess outstanding interpersonal skills, and display a
high level of energy and enthusiasm. The Receptionist works closely
with the Executive Director/Assistant Executive Director to insure
operational performance, quality of service, and competitiveness
with other facilities. The Receptionist must be a firm
decision-maker, while also considering the impact of that decision
on the overall organization. ESSENTIAL FUNCTIONS The Receptionist
reports to the Executive Director/Assistant Executive Director and
is responsible for carrying out the primary duties as outlined by
the Executive Director. Building a friendship with the residents
can be very rewarding and helps them to feel safe with you. If you
enjoy your job, then the residents will feel that and enjoy the
time they spend with you and look forward to that time. These
essential functions include, but are not limited to: DUTIES The
Receptionist is expected to perform position-related duties that
include, but aren't limited to: Regulatory and Legal POSITION
SPECIFICATIONS - - - - - - - Essential Qualifications - - - - - - -
- - - - - - Education/Certification - - - - - - Skills/Abilities
Preferred Qualifications POSITION ENVIRONMENT This position
requires the ability to work under time pressures. Physical demands
include sitting, standing, bending, reaching, light lifting and
walking. Standing, for long periods of time (up to 2-4 hours per
day) may be required. Lifting, on an occasional basis (up to
twenty-five pounds) may be required. This position requires a full
range of body motion including manual dexterity and hand-eye
coordination. The position also requires hearing to normal range
and corrected vision. Occasional stress related to a fast-paced
environment is also anticipated. -
Keywords: COVINGTON SENIOR LIVING - OREM, Orem , Weekend Receptionist, Administration, Clerical , Orem, Utah
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